Terms & Conditions

1. Introduction

Welcome to Bazaarbevo.

These Terms & Conditions ("Terms") govern your access to and use of the Bazaarbevo website, including browsing our products, placing orders, making payments, and using our customer support services.

Bazaarbevo is operated by Guangzhou Runlong Trading Firm (Sole Proprietorship).

Our online store specializes in living room furniture and home furnishings, including:

Sofas
Accent Chairs
Bookcases

By accessing or using our website, you agree to comply with these Terms, subject to applicable laws and consumer protection rights.

Please read these Terms carefully before using our website or purchasing products.

If you do not agree with these Terms, please discontinue use of the website.

Nothing in these Terms limits rights that cannot legally be excluded or restricted.

2. Company Information

Store Name: Bazaarbevo

Legal Company Name: Guangzhou Runlong Trading Firm (Sole Proprietorship)

Registered Business Address:

Room 401, No. 12, Lane 3, Tai'an East Road, Zhujiang Subdistrict, Nansha District, Guangzhou, Guangdong Province, China

Customer Support Email: [email protected]

Website: https://bazaarbevo.com

For questions about these Terms, product information, orders, payments, delivery, returns, or refunds, please contact:

[email protected]

The registered business address is provided for company identification purposes and is not automatically a retail store, showroom, warehouse, customer collection point, or merchandise return facility.

3. Eligibility to Use Our Website

By placing an order through Bazaarbevo, you confirm that you are legally capable of entering into a binding purchase agreement under the laws applicable to you.

If you are under the legal age required to enter into a purchase agreement, you must obtain appropriate authorization from a parent or legal guardian.

You agree to provide accurate information when placing orders or communicating with our customer support team.

You must not use our website for unlawful, fraudulent, or unauthorized purposes.

4. Our Products

Bazaarbevo offers furniture and home furnishing products intended for suitable residential use.

Our primary categories are:

Sofas: Seating furniture for living rooms and other suitable indoor spaces.

Accent Chairs: Individual seating options for living rooms, reading corners, and other appropriate indoor areas.

Bookcases: Furniture designed for organizing and displaying books, decorative objects, and other suitable belongings.

Product availability, specifications, materials, dimensions, colors, features, and construction may vary by item.

Customers should review each product listing carefully before purchasing.

5. Product Descriptions

We aim to provide clear and accurate product information.

Our product pages may include:

Product names
Product photographs
Dimensions
Materials
Upholstery information
Colors and finishes
Product weight
Stated weight capacity
Assembly requirements
Included components
Care instructions
Product-specific warnings

We make reasonable efforts to maintain accurate information, but occasional typographical errors or unintentional omissions may occur.

If a material product description error is identified, we will take appropriate corrective action.

Customers may contact us for clarification before purchasing.

6. Product Images and Color Variations

Product photographs are intended to illustrate the general appearance and characteristics of the products offered.

Actual appearance may vary slightly because of:

Screen settings
Display brightness
Photography lighting
Camera settings
Material textures
Manufacturing variations
Natural differences in wood grain or similar materials

Decorative accessories shown in photographs are not included unless expressly stated in the product listing.

Customers should refer to the listed dimensions, materials, finishes, and included components rather than relying solely on photographs.

Material differences from the advertised description will be addressed according to applicable consumer protection laws.

7. Furniture Dimensions and Measurements

Furniture dimensions are important when choosing products for a particular room.

Before purchasing, customers should review the listed measurements and confirm that the product is suitable for the intended space.

For larger furniture, consider:

Room dimensions
Doorway measurements
Hallway clearance
Stairway width
Elevator dimensions
Available turning space
Intended furniture placement

Customers should also consider access requirements for delivery.

If a listed dimension is unclear, please contact customer support before ordering.

8. Sofas — Product Considerations

Our Sofas collection may include different seating configurations, upholstery materials, sizes, and designs.

When selecting a sofa, customers should review:

Overall dimensions
Seating capacity
Seat height and depth
Upholstery materials
Frame construction
Cushion information
Available colors
Assembly requirements
Included components
Care instructions

Products should be used according to their intended purpose and applicable manufacturer instructions.

Do not assume that every sofa has removable covers, washable upholstery, stain resistance, waterproof materials, or other special features unless expressly stated.

9. Accent Chairs — Product Considerations

Our Accent Chairs collection may include armchairs, lounge chairs, occasional chairs, and other individual seating designs.

Customers should review:

Chair dimensions
Seat height and depth
Materials and upholstery
Frame construction
Stated weight capacity
Stability requirements
Assembly instructions
Intended use

Customers should not exceed stated weight limits or use furniture in a manner inconsistent with the manufacturer's instructions.

Chairs should be placed on suitable surfaces and checked for stability before use.

10. Bookcases — Product Considerations

Our Bookcases collection includes storage and display furniture.

Customers should review:

Height, width, and depth
Shelf dimensions
Shelf configuration
Materials
Stated weight capacity
Assembly requirements
Included hardware
Wall-anchoring recommendations
Care instructions

Tall or top-heavy bookcases may present tip-over risks if improperly installed, overloaded, or used incorrectly.

Customers should follow the manufacturer's installation instructions and use required anchoring components.

Children should not climb on bookcases or other furniture not designed for climbing.

11. Furniture Assembly

Certain Bazaarbevo products may require assembly before use.

Customers are responsible for following the applicable instructions supplied with the product.

Before assembly, we recommend:

Checking all supplied components.
Reviewing the assembly instructions.
Using suitable tools.
Following the recommended assembly sequence.
Securing all required connections.
Observing stated weight limits.
Following wall-anchoring instructions where applicable.

Do not use furniture that appears unstable, incomplete, damaged, or incorrectly assembled.

If components are missing or defective, please contact customer support.

Nothing in this section excludes our legal responsibilities concerning defective goods, inadequate instructions, or other matters for which we are responsible under applicable law.

12. Furniture Care and Maintenance

Furniture should be maintained according to product-specific care instructions.

Different materials may require different cleaning and maintenance methods.

Customers should:

Follow the supplied care instructions.
Use suitable cleaning products.
Avoid excessive moisture where inappropriate.
Protect surfaces from damage.
Inspect furniture connections periodically.
Avoid unauthorized modifications.
Observe applicable weight limits.
Follow upholstery care recommendations.

Improper use or maintenance may cause damage.

Such damage may affect eligibility for voluntary returns, subject to applicable law.

13. Product Availability

All products are subject to availability.

We make reasonable efforts to maintain accurate product availability information.

However, stock levels may occasionally change before an order is fulfilled.

If a purchased item becomes unavailable, we will contact the customer regarding the available options.

These may include:

An appropriate alternative, with customer agreement.
Cancellation of the unavailable item.
A refund of the amount paid for the unavailable item.

We will not substitute a materially different product without appropriate customer authorization.

14. Prices and Currency

Product prices are displayed on our website in the currency indicated.

Unless otherwise stated, the shipping thresholds described in these Terms are expressed in United States dollars (USD).

Prices may vary according to:

Product selection
Available variations
Promotional offers
Applicable discounts
Taxes
Shipping charges

The final amount payable will be presented during checkout before purchase confirmation.

We may change product prices for future purchases without prior notice.

Price changes will not retroactively alter an order already accepted at an agreed price, except where required or permitted by applicable law.

15. Pricing and Product Information Errors

We aim to maintain accurate product and pricing information.

If a material pricing, description, or availability error is discovered, we may contact the customer before fulfillment.

Where legally permitted and before a binding order has been accepted, we may decline an order affected by a clear error.

For an accepted order, any correction, cancellation, or refund will be handled according to applicable contract and consumer protection laws.

If payment has been collected for an order that cannot lawfully or reasonably be fulfilled, an appropriate refund will be arranged.

16. Promotions and Discounts

Bazaarbevo may offer promotions or discounts from time to time.

Promotional offers may be subject to additional conditions, including:

Eligibility requirements
Validity periods
Minimum purchase amounts
Applicable product categories
Coupon code requirements
Product exclusions
Usage restrictions

Any applicable conditions will be disclosed with the relevant offer.

Unless otherwise stated, promotions cannot necessarily be combined.

We reserve the right to prevent fraudulent or unauthorized promotional use, subject to applicable law.

17. Placing an Order

By placing an order, you agree to provide accurate and complete purchase information.

The ordering process may include:

Selecting products.
Choosing available variations.
Reviewing product details.
Adding items to the shopping cart.
Providing contact and delivery information.
Reviewing shipping charges and applicable taxes.
Selecting an available payment method.
Confirming the purchase.

Customers should review their order carefully before completing checkout.

Submitting an order constitutes an offer to purchase the selected products, subject to the applicable order acceptance process.

18. Order Confirmation and Acceptance

After submitting an order, customers will generally receive an order confirmation email.

An automated order acknowledgment does not necessarily mean that the order has been finally accepted in every jurisdiction.

An order becomes binding at the point specified during the applicable checkout or acceptance process, subject to mandatory law.

We may contact customers if additional information is necessary to complete an order.

If an order cannot be fulfilled, we will provide an appropriate explanation and arrange a refund where payment has already been collected.

19. Payment Methods

Available payment methods are displayed during checkout.

Payments may be processed through Shopify or authorized third-party payment service providers.

Customers agree to provide valid payment information and authorize the applicable transaction.

Payment providers may process information according to their own terms, conditions, and privacy notices.

Bazaarbevo does not ordinarily require customers to provide complete payment card numbers through customer support email.

For security reasons, do not send passwords, complete card numbers, or payment verification codes by email.

20. Payment Authorization and Fraud Prevention

Orders may be subject to payment verification and reasonable fraud-prevention procedures.

We may review transactions that appear suspicious or contain inconsistent information.

Where permitted by law, we may request information reasonably necessary to verify a transaction.

If a transaction cannot be authorized or presents a substantiated fraud concern, we may decline or cancel the order in accordance with applicable law.

Any collected payment that must be returned will be refunded through an appropriate method.

21. Shipping Rates

Bazaarbevo offers the following standard shipping rates for eligible products and destinations:

Eligible Order Subtotal	Standard Shipping Fee
$49.99 USD or more	FREE
Below $49.99 USD	$6.99 USD

Free Standard Shipping

Orders with an eligible merchandise subtotal of $49.99 USD or more qualify for free standard shipping.

Flat-Rate Standard Shipping

Orders with an eligible merchandise subtotal below $49.99 USD are charged a standard shipping fee of $6.99 USD.

The qualifying subtotal is calculated after applicable merchandise discounts and before shipping charges and taxes, unless otherwise stated during checkout.

These rates apply to products and destinations eligible for standard shipping.

Any applicable product-specific delivery charges or limitations will be disclosed before purchase completion.

22. Order Processing Time

Our standard order processing time is 1–2 business days after successful payment confirmation.

Order processing may include:

Payment verification
Order confirmation
Product preparation
Packaging
Shipping label creation
Carrier handover

Business days generally exclude Saturdays, Sundays, and applicable public holidays.

Orders placed during weekends or public holidays will ordinarily begin processing on the next applicable business day.

23. Shipping Transit and Delivery Estimates

Our estimated standard shipping transit time is 7–15 business days after dispatch.

The estimated total delivery timeframe is:

Delivery Stage	Estimated Time
Order Processing	1–2 business days
Shipping Transit	7–15 business days
Estimated Total Delivery	8–17 business days

Delivery timeframes are estimates rather than guaranteed delivery dates.

Actual delivery may vary due to:

Shipping destination
Carrier availability
Furniture dimensions and weight
Weather conditions
Public holidays
Customs procedures
Transportation disruptions
Other circumstances beyond our reasonable control

Mandatory consumer rights concerning delivery obligations remain unaffected.

For complete shipping information, please review our Shipping Policy.

24. Shipping Destinations and Restrictions

We deliver to destinations supported by our available shipping and fulfillment services.

Shipping availability may depend on:

Country or region
Delivery address
Product dimensions
Package weight
Carrier restrictions
Import regulations
Geographic accessibility

Available shipping methods and charges will be presented during checkout.

We do not guarantee that every product can be delivered to every destination.

If an order cannot be fulfilled because of a shipping restriction, we will contact the customer and arrange an appropriate resolution.

25. Large Furniture Delivery

Some sofas, accent chairs, and bookcases may require oversized cartons, multiple packages, or special handling.

Customers should check relevant product dimensions and consider whether the furniture can be delivered through available access points.

Unless expressly stated otherwise, standard shipping does not automatically include:

Furniture assembly
Installation
Wall mounting
Placement in a specific room
Removal of existing furniture
Removal of packaging after delivery

Any additional delivery services or applicable charges will be disclosed before the customer completes the purchase.

26. Shipment Tracking

Once an order has been dispatched, tracking information may become available.

Depending on the carrier, customers may receive:

Carrier name
Tracking number
Tracking link
Shipment updates
Delivery notifications

Some orders may be delivered in multiple packages with separate tracking numbers.

Tracking information may take additional time to appear in the carrier's system.

For assistance, please contact [email protected].

27. Delivery Address Responsibilities

Customers should provide accurate and complete delivery information during checkout.

This may include:

Recipient name
Street address
Apartment or unit number
City
State or province
Postal code
Country or region
Contact telephone number, where required

Incorrect or incomplete delivery information may cause shipping delays or unsuccessful delivery attempts.

Customers should contact us promptly if they discover an address error.

Address modifications may not be possible once an order has been dispatched.

28. Delivery Delays and Non-Delivery

Although we aim to meet our published delivery estimates, delays may occur.

If an order is significantly delayed or does not arrive, please contact our support team.

We will review the available tracking information and assist with determining the appropriate resolution.

Where Bazaarbevo is legally responsible for delayed or undelivered goods, we will fulfill our obligations under applicable consumer protection laws.

Nothing in these Terms transfers transportation risks to customers earlier than permitted by applicable law.

29. Damaged Products During Delivery

If furniture arrives damaged, customers should contact us as soon as reasonably possible.

Examples may include:

Damaged sofa frames
Torn upholstery
Broken chair components
Scratched furniture surfaces
Cracked bookcase panels
Missing hardware
Other transportation-related damage

Please provide:

Order number.
Product name.
Description of the damage.
Clear photographs of the affected product.
Packaging photographs, where available.

Do not use furniture that appears structurally unsafe.

Confirmed shipping damage will be addressed through an appropriate remedy under our Return & Refund Policy and applicable law.

30. Returns and Refunds

Bazaarbevo accepts eligible voluntary return requests submitted within 30 calendar days after delivery.

For standard voluntary returns, products must generally be:

Unused.
In their original condition.
Complete with applicable components and accessories.
Free from significant damage caused after delivery.
Securely packaged for return transportation.

To initiate a return, contact:

[email protected]

Please include your order number, product information, and reason for the return.

Our customer support team will review the request and provide appropriate instructions.

Mandatory rights relating to defective, damaged, or incorrectly supplied products remain unaffected.

31. Refund Processing Time

After an eligible returned product has been received and inspected, approved refunds will generally be processed within 5–10 business days.

Refunds will normally be issued to the original payment method.

Additional time may be required for the customer's bank or payment provider to make funds available.

Where applicable law requires an earlier refund, the legally required timeframe will apply.

Please review our Return & Refund Policy for complete details.

32. Return Shipping Costs

Responsibility for return shipping depends on the reason for the return.

Voluntary Change-of-Mind Returns

Customers are generally responsible for return shipping costs for approved voluntary returns.

Damaged, Defective, or Incorrect Products

Where a product is confirmed damaged upon arrival, defective, or incorrectly supplied, Bazaarbevo will cover reasonable required return shipping costs or provide another appropriate remedy.

For large furniture, customers should contact our support team before arranging return transportation.

These arrangements are subject to applicable consumer protection laws.

33. Exchanges and Replacements

Exchange and replacement requests may depend on:

Product availability
Product condition
Return eligibility
Reason for the request
Shipping arrangements
Applicable law

For voluntary exchanges, customers may need to return an eligible product and place a new order.

For confirmed defective, damaged, or incorrectly supplied products, we will provide an appropriate remedy under applicable law.

If an identical replacement is unavailable, we will discuss another suitable resolution.

34. Order Changes and Cancellations

Customers wishing to change or cancel an order should contact us as soon as possible.

Email: [email protected]

Please include the order number and requested change.

Orders that have already entered fulfillment or been dispatched may not be cancellable through our standard cancellation process.

Applicable statutory cancellation rights remain unaffected.

If an order is successfully canceled and payment has been collected, an appropriate refund will be arranged.

35. Customer Accounts

If customer account functionality is available, customers may be able to register or access accounts through our website.

Customers are responsible for maintaining the confidentiality of their account credentials.

You agree to provide accurate account information and notify us of suspected unauthorized account activity.

We may restrict account access where reasonably necessary to protect security or prevent unlawful activity, subject to applicable law.

36. Acceptable Website Use

You agree not to use our website in a manner that:

Violates applicable laws.
Involves fraudulent transactions.
Misuses payment information.
Attempts unauthorized access.
Interferes with website functionality.
Introduces malicious software.
Harasses other users or personnel.
Violates intellectual property rights.
Collects personal information without authorization.
Circumvents security systems.

We may take reasonable action to address unlawful or harmful activity.

37. Intellectual Property

Unless otherwise stated, website materials may be protected by applicable intellectual property laws.

These materials may include:

Website design
Product descriptions
Brand names
Logos
Images
Graphics
Text
Layout elements
Other original content

Customers may use website content for personal, non-commercial shopping purposes where legally permitted.

Unauthorized reproduction, commercial distribution, or misuse of protected materials may be prohibited.

Third-party trademarks and materials remain the property of their respective owners.

38. Customer Reviews and Submitted Content

Where customer reviews or other submissions are supported, customers are responsible for ensuring that their content is lawful, accurate, and does not infringe third-party rights.

We may moderate or remove content that violates applicable laws or reasonable platform rules.

Customers should not submit:

False or misleading information
Unlawful material
Abusive or threatening content
Unauthorized personal information
Infringing intellectual property
Malicious links or software

Submitting content does not transfer ownership of intellectual property unless expressly agreed.

Any permission to display submitted content will be limited to what is reasonably necessary for the relevant service, subject to applicable law.

39. Third-Party Services

Our website may rely on third-party services for:

E-commerce functionality
Payment processing
Website hosting
Shipping and fulfillment
Customer support
Analytics
Advertising
Fraud prevention

These services may operate under their own terms and privacy policies.

Customers may be redirected to third-party services when completing certain transactions or accessing particular features.

Bazaarbevo remains responsible for its own legal obligations to customers.

40. Shopify Platform

Our online store may operate using Shopify's e-commerce infrastructure.

Shopify and related providers may support:

Store hosting
Shopping cart functionality
Checkout
Customer accounts
Order management
Payment services
Technical security

Shopify's services may be governed by applicable platform terms and privacy notices.

For more information about personal information handling, please review our Privacy Policy.

41. Privacy and Personal Information

We collect and process personal information as described in our Privacy Policy.

This may include information necessary for:

Processing orders
Accepting payments
Arranging deliveries
Responding to inquiries
Managing returns
Preventing fraud
Operating the website
Conducting permitted marketing activities

Where required by law, we will provide applicable privacy notices and respect relevant customer rights.

For privacy inquiries, please contact:

[email protected]

42. Cookies and Advertising Technologies

Our website may use cookies and similar technologies to support shopping functionality, website analytics, security, and advertising.

Depending on the services enabled, third-party advertising or measurement technologies may process certain technical or interaction information.

Where applicable law requires consent for non-essential cookies or advertising technologies, we will seek the required consent.

For more information, please review our Privacy Policy and any privacy preference controls available on our website.

43. Product Safety

Furniture should be used according to its intended purpose and applicable manufacturer instructions.

Customers should follow relevant guidance concerning:

Assembly
Installation
Stability
Weight capacity
Appropriate placement
Wall anchoring
Maintenance
Safe use

Bookcases and other tall furniture may present tip-over risks if used incorrectly or installed without required restraints.

Children should not climb on furniture that is not designed for climbing.

Do not use furniture that appears structurally damaged or unstable.

Nothing in these Terms excludes product safety obligations imposed by applicable law.

44. No Unauthorized Product Modifications

Customers should not alter furniture in ways that compromise its structure, stability, or intended function.

Unauthorized modifications may affect product performance and safety.

Damage caused solely by improper alterations may not qualify for voluntary returns.

However, this provision does not exclude mandatory rights concerning defects, unsafe goods, inadequate instructions, or other matters for which Bazaarbevo is legally responsible.

45. Warranty and Consumer Guarantees

Products may be subject to guarantees or warranties provided under applicable law.

Any additional commercial warranty, if offered, will be described in the relevant product documentation or listing.

We do not represent that every product includes an additional commercial warranty unless expressly stated.

Statutory consumer guarantees and legal remedies remain available where applicable.

Nothing in these Terms excludes or restricts rights that cannot legally be excluded.

46. Disclaimer of Warranties

We make reasonable efforts to maintain accurate website information and provide products that conform to the applicable purchase agreement.

Website access may occasionally be interrupted by maintenance, technical errors, or circumstances beyond our reasonable control.

To the extent permitted by law, we do not guarantee uninterrupted or error-free website access.

Nothing in this section limits legally required product warranties, consumer guarantees, or other non-excludable obligations.

47. Limitation of Liability

To the extent permitted by applicable law, Bazaarbevo will not be liable for losses that are not reasonably foreseeable or that arise solely from circumstances outside our legal responsibility.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

This includes any mandatory liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Defective products where statutory liability applies
Breach of mandatory consumer guarantees
Other obligations that cannot legally be excluded

Any limitation of liability will apply only to the extent permitted by law.

48. Events Beyond Reasonable Control

Circumstances beyond our reasonable control may affect website services, order processing, or delivery.

Examples may include:

Natural disasters
Severe weather
Transportation disruptions
Government restrictions
Public health emergencies
Major communication outages
Other extraordinary events

We will make reasonable efforts to communicate material disruptions and fulfill our legal obligations.

Mandatory consumer cancellation, refund, and delivery rights remain unaffected.

49. Governing Law

These Terms will be interpreted in accordance with applicable laws, including any mandatory consumer protection laws relevant to the customer's location.

To the extent legally permitted, matters concerning the operation of Bazaarbevo may be governed by the laws applicable to the operating business in China.

However, this provision does not deprive consumers of mandatory protections available under the laws of their habitual residence where those protections cannot lawfully be excluded.

Nothing in these Terms prevents customers from exercising rights before a competent court or authority where such rights are provided by applicable law.

50. Dispute Resolution

If you have a concern about an order, product, delivery, return, refund, or other matter, please contact our customer support team.

Email: [email protected]

When contacting us, please provide:

Your order number, where applicable.
A description of the issue.
Relevant product information.
Supporting documentation or photographs, where appropriate.

We will review the concern and seek an appropriate resolution.

If a dispute cannot be resolved directly, customers retain any rights to pursue remedies through courts, regulatory authorities, or other dispute resolution mechanisms available under applicable law.

51. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will apply only to the extent legally permitted.

The remaining provisions will continue to apply where lawful and appropriate.

This does not affect mandatory consumer rights.

52. No Waiver

A delay or failure by Bazaarbevo to enforce a provision of these Terms does not necessarily constitute a waiver of that provision.

Any waiver must comply with applicable law.

Nothing in this section limits a customer's mandatory legal rights.

53. Related Store Policies

These Terms should be read together with our other published policies, including:

About Us
Contact Us
Privacy Policy
Return & Refund Policy
Shipping Policy

Where mandatory law provides greater rights than any website policy, the applicable legal requirements will prevail.

If an inconsistency arises between these Terms and a product-specific disclosure presented before checkout, the applicable disclosure and consumer protection requirements will determine the appropriate treatment.

54. Contact Information

If you have questions about these Terms & Conditions or need assistance with your purchase, please contact us.

Store Name: Bazaarbevo

Legal Company Name: Guangzhou Runlong Trading Firm (Sole Proprietorship)

Registered Business Address:

Room 401, No. 12, Lane 3, Tai'an East Road, Zhujiang Subdistrict, Nansha District, Guangzhou, Guangdong Province, China

Customer Support Email: [email protected]

Website: https://bazaarbevo.com

We welcome inquiries concerning our Sofas, Accent Chairs, and Bookcases collections, as well as orders, payments, shipping, returns, refunds, and after-sales assistance.

Bazaarbevo — Comfort, Character, and Everyday Living.

Thank you for choosing Bazaarbevo.