Shipping Policy

1. Introduction

Thank you for shopping at Bazaarbevo.

At Bazaarbevo, we are committed to providing clear shipping information and a convenient shopping experience for customers purchasing living room furniture and home furnishings.

Our store specializes in three main product categories:

• Sofas

• Accent Chairs

• Bookcases

This Shipping Policy explains our shipping rates, order processing times, estimated delivery periods, shipment tracking, furniture packaging, and procedures for addressing delivery-related concerns.

For shipping assistance, please contact us at [email protected].

2. Shipping Rates

Bazaarbevo offers the following standard shipping rates for eligible orders and destinations:

Order Subtotal	Shipping Fee
$49.99 USD or more	FREE Standard Shipping
Below $49.99 USD	$6.99 USD

Free Standard Shipping

Orders with an eligible merchandise subtotal of $49.99 USD or more qualify for free standard shipping.

Flat-Rate Standard Shipping

Orders with an eligible merchandise subtotal below $49.99 USD are charged a flat shipping fee of $6.99 USD.

The qualifying subtotal is calculated after applicable merchandise discounts and before shipping charges and taxes, unless otherwise stated during checkout.

These rates apply to products and destinations eligible for our standard shipping service.

Any product-specific delivery limitations or additional charges, if applicable, will be disclosed before the customer completes the purchase.

Customers can review applicable shipping charges during checkout.

3. Order Processing Time

Our standard order processing time is 1–2 business days after successful payment confirmation.

Order processing may include:

• Payment verification

• Order confirmation

• Product preparation

• Packaging

• Shipping label creation

• Carrier handover

Business days generally exclude Saturdays, Sundays, and applicable public holidays.

Orders placed during weekends or public holidays will ordinarily begin processing on the next applicable business day.

Order processing time is separate from shipping transit time.

4. Shipping Transit Time

Our estimated standard shipping transit time is 7–15 business days after dispatch.

The estimated delivery schedule is:

Delivery Stage	Estimated Time
Order Processing	1–2 business days
Shipping Transit	7–15 business days
Estimated Total Delivery Time	8–17 business days

The estimated total delivery time includes order processing and shipping transit.

These timeframes are estimates rather than guaranteed delivery dates.

Actual delivery times may vary depending on the destination, shipping carrier, package dimensions, customs clearance, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Mandatory consumer rights concerning delivery deadlines remain unaffected.

5. Shipping Destinations

Bazaarbevo ships to destinations supported by our available shipping and fulfillment services.

Shipping availability may depend on:

• Destination country or region

• Delivery address

• Product dimensions and weight

• Carrier availability

• Local shipping restrictions

• Import regulations

Available shipping options will be displayed during checkout.

We do not guarantee that every product can be shipped to every destination.

If an order cannot be fulfilled because shipping is unavailable for the selected destination, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.

6. Sofas Shipping

Our Sofas collection includes furniture designed for living rooms and other suitable indoor spaces.

Sofas may require larger packaging because of their dimensions, weight, and construction.

Depending on the product, shipments may include:

• Sofa frames

• Seat and back cushions

• Sofa legs

• Upholstered components

• Assembly hardware

• Product instructions

• Other included accessories

Some sofas may be delivered in multiple cartons or with certain components detached for transportation.

Packaging arrangements vary by product.

Customers should review product dimensions and delivery information before purchasing.

7. Accent Chairs Shipping

Our Accent Chairs collection includes armchairs, lounge chairs, occasional chairs, and other seating designs.

Depending on the product, shipments may include:

• Chair frames

• Seat components

• Chair legs

• Cushions

• Assembly hardware

• Product instructions

Some accent chairs may require assembly after delivery.

Customers should inspect the packaging and confirm that all supplied components are present before assembly.

If a product arrives damaged or incomplete, please contact our customer support team.

8. Bookcases Shipping

Our Bookcases collection includes storage and display furniture for books, decorative items, and household belongings.

Depending on the product, packages may contain:

• Shelving panels

• Side panels

• Supporting frames

• Connecting hardware

• Assembly instructions

• Wall-anchoring components, where included

Some bookcases may be shipped in a disassembled condition to facilitate transportation.

Larger bookcases may require additional protective packaging or multiple cartons.

Customers should review the assembly requirements and inspect all components before use.

9. Large and Bulky Furniture Delivery

Some Sofas, Accent Chairs, and Bookcases may require larger cartons or special handling due to their dimensions and weight.

Shipping arrangements may depend on:

• Furniture dimensions

• Package weight

• Number of cartons

• Protective packaging requirements

• Carrier restrictions

• Delivery accessibility

The shipping charges applicable to your order will be presented during checkout.

Unless expressly stated in the product listing or delivery service description, shipping does not automatically include furniture assembly, installation, or placement at a specific location inside the customer's property.

10. Furniture Dimensions and Delivery Access

Before ordering large furniture, customers should review product dimensions and consider whether the furniture can be delivered through available access points.

Relevant measurements may include:

• Doorway width and height

• Hallway width

• Stairway clearance

• Elevator dimensions

• Building entrances

• Available turning space

Please confirm that the product is suitable for your intended delivery location.

For questions about product dimensions, contact [email protected] before purchasing.

11. Multiple-Package Shipments

Some orders may be delivered in multiple packages because of product dimensions, separate components, packaging requirements, or fulfillment arrangements.

Packages may have separate tracking numbers and arrive on different dates.

If only part of your order has arrived, please review all available tracking information.

If a package remains missing, contact customer support for assistance.

12. Order Confirmation

After placing an order, customers will generally receive an order confirmation email containing relevant purchase information.

This may include:

• Order number

• Products purchased

• Product quantities

• Selected variations

• Order subtotal

• Shipping charges

• Total payment amount

• Shipping information

Please review your order confirmation carefully.

If any information is incorrect, contact us as soon as possible.

13. Shipment Confirmation and Tracking

Once your order has been dispatched, tracking information may become available.

Shipment notifications may include:

• Carrier name

• Tracking number

• Tracking link

• Shipment status

• Available delivery updates

Tracking information may take additional time to appear in the carrier's system after dispatch.

For tracking assistance, please contact:

[email protected]

Include your order number and tracking details, where available.

14. Shipping Address Accuracy

Customers should provide accurate and complete shipping information during checkout.

Please verify:

• Recipient name

• Street address

• Apartment or unit number

• City

• State or province

• Postal code

• Country or region

• Contact telephone number, where required

Incorrect or incomplete shipping information may cause delays or unsuccessful delivery attempts.

If you discover an error, contact our customer support team promptly.

15. Shipping Address Changes

To request a shipping address correction, email:

[email protected]

Please include your order number and corrected address.

We will review whether the requested change can be completed.

Once an order has entered fulfillment or been dispatched, modifications may no longer be possible.

Any additional charges will be handled according to applicable disclosures and consumer protection laws.

16. Delivery Delays

Although we aim to meet our estimated delivery periods, delays may occasionally occur.

Possible causes include:

• Severe weather

• Transportation disruptions

• High shipping volumes

• Public holidays

• Customs inspections

• Address verification issues

• Carrier service interruptions

• Unexpected logistical circumstances

If your shipment is significantly delayed, please contact us.

We will review the available tracking information and help determine the appropriate next steps.

Mandatory consumer rights concerning delayed deliveries remain unaffected.

17. Damaged Furniture During Shipping

If your order arrives damaged, please contact us as soon as reasonably possible.

Email: [email protected]

Examples of transportation damage may include:

• Damaged sofa frames

• Torn or damaged upholstery

• Broken chair components

• Scratched furniture surfaces

• Cracked bookcase panels

• Damaged hardware

• Other transportation-related damage

Please provide:

1. Your order number.

2. The affected product name.

3. A description of the damage.

4. Clear photographs of the product.

5. Photographs of the packaging, where available.

6. Relevant delivery information.

Please discontinue use of furniture that appears structurally damaged or unsafe.

We will review the issue and provide an appropriate resolution under our Return & Refund Policy and applicable consumer protection laws.

18. Missing Items or Accessories

Some furniture products contain multiple components or accessories.

Missing items may include:

• Sofa legs

• Chair components

• Bookcase shelves

• Screws and fasteners

• Assembly hardware

• Product instructions

• Accessories expressly included in the product listing

Please check all packages and available tracking information before reporting missing components.

Some orders may arrive in separate shipments.

If a fulfillment error is confirmed, we will provide an appropriate resolution.

19. Lost Packages

If tracking information shows that your package has been delivered but you have not received it, please:

1. Review the available tracking details.

2. Check the designated delivery location.

3. Check any authorized package reception area.

4. Contact the carrier where appropriate.

5. Contact Bazaarbevo if the package remains missing.

Please provide your order number and tracking information.

We will assist with investigating the issue.

Where Bazaarbevo is legally responsible for non-delivery, we will provide an appropriate remedy.

20. Failed Delivery Attempts

Delivery may be unsuccessful because of:

• Incorrect shipping information

• Restricted property access

• Unavailable recipients

• Incomplete contact information

• Carrier limitations

Depending on the carrier, the package may be held for collection, scheduled for another delivery attempt, or returned to the sender.

If a package is returned, please contact our customer support team.

Any additional charges will be handled according to the circumstances, applicable disclosures, and consumer protection laws.

21. International Shipping and Customs

International shipments may be subject to customs inspections, import requirements, taxes, duties, or other charges imposed by destination authorities.

Responsibility for these charges depends on the shipping arrangement, checkout disclosures, and applicable law.

Where duties or taxes are not included in the checkout total, customers may be responsible for them if properly disclosed and legally permitted.

Customs processing may affect delivery times.

Customers should review applicable import requirements before placing an order.

22. Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions because of:

• Package dimensions

• Package weight

• Carrier service limitations

• Local regulations

• Import requirements

• Geographic accessibility

If a product cannot be shipped to the selected destination, we will contact the customer regarding the available options.

If fulfillment is not possible, an appropriate refund will be arranged.

23. Furniture Assembly After Delivery

Some furniture products may require assembly before use.

Customers should:

• Inspect the packaging.

• Check all supplied components.

• Review the assembly instructions.

• Use suitable tools.

• Follow all safety guidance.

• Observe the manufacturer's weight limits.

• Follow applicable wall-anchoring instructions.

Tall or top-heavy bookcases may require wall anchoring to reduce tip-over risks.

Shipping does not automatically include furniture assembly or installation unless expressly stated.

24. Returns and Refunds

Bazaarbevo accepts eligible return requests submitted within 30 calendar days after delivery, subject to our Return & Refund Policy.

To request a return, please contact:

[email protected]

Once an eligible returned product has been received and inspected, approved refunds will generally be processed within 5–10 business days.

Refunds will normally be issued to the original payment method.

Where applicable law requires an earlier refund, the legally required timeframe will apply.

Please review our Return & Refund Policy for complete instructions.

Customers must obtain return instructions before sending merchandise back.

Our registered business address is not automatically an authorized return destination.

25. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Email: [email protected]

Include your order number and requested change.

Orders already in fulfillment or dispatched may not be cancellable through our standard procedure.

Where cancellation is unavailable, applicable return procedures or statutory cancellation rights may apply.

If an order is successfully canceled and payment has already been collected, an appropriate refund will be arranged.

26. Customer Responsibilities

To help facilitate delivery, customers should:

• Provide accurate shipping information.

• Review order details before payment.

• Check furniture dimensions before purchasing.

• Consider access requirements for larger furniture.

• Monitor shipment notifications.

• Inspect delivered packages.

• Report damaged or missing products promptly.

• Follow furniture assembly instructions.

These responsibilities do not limit mandatory consumer rights or transfer legal responsibility where Bazaarbevo remains responsible under applicable law.

27. Consumer Protection Rights

Nothing in this Shipping Policy excludes, restricts, or limits rights that cannot legally be excluded.

Applicable consumer protection laws may provide additional rights concerning:

• Delivery obligations

• Delayed shipments

• Undelivered orders

• Damaged products

• Incorrect products

• Order cancellations

• Refunds

• Seller responsibility during transportation

Where mandatory laws provide greater protection, those legal requirements will prevail.

28. Contact Information

For questions about shipping rates, order processing, delivery estimates, shipment tracking, damaged packages, missing items, or shipping restrictions, please contact us.

Store Name: Bazaarbevo

Legal Company Name: Guangzhou Runlong Trading Firm (Sole Proprietorship)

Registered Business Address:

Room 401, No. 12, Lane 3, Tai'an East Road, Zhujiang Subdistrict, Nansha District, Guangzhou, Guangdong Province, China

Customer Support Email: [email protected]

Website: https://bazaarbevo.com

The registered business address is provided for company identification purposes and is not automatically a warehouse, public showroom, customer pickup location, or authorized merchandise return facility.

Please contact customer support before arranging merchandise returns.

Bazaarbevo — Comfort, Character, and Everyday Living.

Thank you for choosing Bazaarbevo.